Privacy Policy

Summer Getway Adventures is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website, make an enquiry, or book a safari, transportation, flight or other travel arrangement with us. By using our services, you consent to the practices described in this policy.

Information We Collect

We may collect personal information that you voluntarily provide to us, including your name, email address, phone number, postal address, passport details, payment information, dietary or medical requirements, and any other details necessary to process your booking. We may also automatically collect certain information when you visit our website, such as your IP address, browser type, device information and browsing behaviour, through cookies and similar technologies.

How We Use Your Information

We use the information we collect to:

  • Process and manage your bookings for safaris, transportation, flights and other travel arrangements.
  • Communicate with you regarding enquiries, confirmations, itineraries and changes.
  • Process payments and complete the payment consent verification process.
  • Comply with visa, immigration, airline and hotel requirements where applicable.
  • Improve our website, services and customer experience.
  • Send you promotional offers or updates, where you have consented to receive them.
  • Meet our legal, regulatory and contractual obligations.

Sharing of Information

We do not sell your personal information. We may share your information with trusted third parties who assist us in operating our business, such as hotels, lodges, airlines, transport providers, tour guides, payment processors and government or immigration authorities, solely for the purpose of fulfilling your booking. These third parties are expected to handle your information securely and only for the purposes for which it was shared. We may also disclose information where required by law or to protect our rights, property or safety, or that of our clients and staff.

Payment Information

All card payments require a completed payment consent form. Payment details you provide are used solely to verify and process your transaction and are handled in line with accepted industry security standards. We do not store full card details on our systems beyond what is necessary to complete and verify your payment.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyse site traffic, and understand where our visitors are coming from. You may choose to disable cookies through your browser settings; however, this may affect the functionality of certain parts of our website.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, including any legal, accounting or reporting requirements, after which it is securely deleted or anonymised.

Data Security

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

In accordance with the Data Protection Act, 2019 of Kenya, you have the right to access, correct, update or request deletion of your personal information. You may also object to or restrict certain processing of your data, and withdraw your consent to marketing communications at any time. To exercise any of these rights, please contact us using the details provided below.

Third-Party Links

Our website may contain links to third-party websites, including hotels, airlines and partner service providers. We are not responsible for the privacy practices or content of these external sites, and we encourage you to review their respective privacy policies.

Children's Privacy

Our services are not directed at children under the age of 18. We do not knowingly collect personal information from children without the consent of a parent or guardian travelling with them.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational or regulatory reasons. Any changes will be posted on this page, and we encourage you to review it periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact us at: info@summergetway.co.ke

Office: +254 724 794 548 / +254 721 238 989